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ERP & Corporate Services - Performance Support/Training |
Key to the successful introduction of new IT and management systems – or changes to existing systems, is managing the ability of users to adapt to the changes. Too many times, clients focus only on the post-installation training, but preparation needs to start long before users first see the new product.
Plaut works with you to create a comprehensive communication plan, managing change and expectations across your user groups. We then build a comprehensive training plan including one on one, group training, e-learning and other techniques. We actively evaluate the effectiveness of our training programs and modify as required.
Furthermore, Plaut provides the appropriate documentation in easy to use formats that are designed to meet each individual client’s unique needs. Plaut also can provide Help Desk and other direct support channels.
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